Comcast Ruined My Night


Okay, so maybe they didn’t really ruin my night — but they did make me quite angry.

I’m not really a huge TV guy.  I only have one or two shows that I watch religiously.  The Office (the American version) is one of the few shows I look forward to watching each week, and I reserve time every Thursday night to watch it.

This night was like any other night, except for two things.  The first being that I missed the first few minutes of the show, because my girlfriend and I had gone out for dinner and barely made it back in time.  The second being that after watching about two minutes of The Office and sitting through a commercial break, my Comcast cable stopped working.

My cable never blacks  out when I’m going on my third hour of watching Lost re-runs or when I’m stuck in the hell of an endless array of Rachel Ray’s 30-Minute Meals.  But after waiting the whole week to watch one of the few shows I actually enjoy, I am instead treated to 40+ minutes of a black screen.

Thanks, Comcast Comcass Comcrap.


  1. Comcastcares1 - Over a year ago

    Sorry for the trouble. I hope your cable is working now. Please let me know if you need further assistance. I work for Comcast and I will be happy to help.

    What I find very useful when I am not available to watch my favorite show is using our DVR. You can set recording for your favorite shows so you can watch it anytime.

    If you have the internet with us, I hope that was not affected because you can watch Lost episodes on our Fancast. You can visit the link below for Lost.

    You can contact me if you need more assistance or if you need more information on our DVR.

    Best Regards,

    Mark Casem
    National Customer Operations

  2. BenRK - Over a year ago

    Maybe The Office just pulled a Soprano. Think about it as a poor way to end the episode early!

    1. FredFredrickson - Over a year ago

      That would have made me even more mad. The Sapranos ended the whole show like that, and I’d hate to see The Office finish off already!

  3. xot - Over a year ago

    Bummer. I use an antenna for TV and I sometimes have annoying reception problems. But I really outdid myself a while back. I accidentally blocked the channel for Fox and I can’t figure out how to unblock it. Whoops, there goes one of the two shows I like to watch. I watch all my TV online now.

    1. FredFredrickson - Over a year ago

      I usually watch any TV that I miss online too – it’s not as comfy at my desk as it is on the couch, though! Heh heh.

      So seeing as you’re on antenna, did you pick up your digital converter box yet, Xot? If so, how’d that work out?

    2. xot - Over a year ago

      No, I haven’t. I made the mistake of requesting my vouchers early and they expired long before I ever got around to using them. They were sort of useless to me anyway since they don’t allow you to use the vouchers for HD capable boxes, only standard definition. My only standard definition television died months ago after twenty years of trusty service. I’ve got three HDTVs and none of them have HD tuners. That’s what early adoption gets you. Paying over $100 a month for the most basic digital cable package is a joke. I’d MUCH rather invest that money into a net-enabled media center setup like MythTV.

    3. FredFredrickson - Over a year ago

      3 HDTV’s and not one with an HD receiver built in? Ouch!

      I was recently looking at some TV’s, but haven’t decided what I want to buy yet – I completely forgot to check for this. I am going to assume that most TV’s have this built in now, but I’ll remember to check just to make sure when I get back to TV hunting.

    4. pedrosorio - Over a year ago

      55 channels for 15€(20$) here… =X

    1. FredFredrickson - Over a year ago

      Oh good! Maybe Mark Casem can explain that one to us too.

    2. dangerous_dave - Over a year ago

      They claim that the passwords came from phishing attacks and not from within Comcast itself. Nice cover.

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